INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take for my order to arrive?

Usually we ship orders within working 24 - 72 hours after order is received. If order is received on Friday night, order will be processed only starting from Monday.

Delivery to the UK usually takes 4 to 10 working days.

Delivery to European countries takes 7 - 14 working days.

Returns & Refunds

We offer a 30-day returns after your order arrival date, so you have plenty of time for your item to be returned.

How can I return my order?

Please contact us at [email protected] and one of our representatives will guide you with the return process.

Will I have to pay customs?

No, we cover all taxes and customs duties, everything is included in the price you see on the website. If you will be charged any extra charge, we will cover this amount for you.

Product authenticity

All products sold on our website are 100% authentic, as our sales experts source our stock only through officially confirmed boutiques or distributors.

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